L. Ferrara, MEF Head of Department, describes in the interview the meaning and the value of the NoiPA system for the DAG (Department of General Administration, Personnel, and Services). It constitutes indeed a fundamental asset the moment the Department indicates itself as a support to the transversal functions of all the Central Public Administrations.

The Head of Department gets to the heart of the matter telling us what are his expectations towards the Program and the importance of user-centricity - and so of each single public employee - and of all those ones who will use the system on behalf of Public Administrations.